h1: PetWatch – Premium Pet Care Mobile Application

site_name: Pet Watch
site_url: https://petwatchapp.com
brand_type: Premium Pet Care Mobile Application
region: United Arab Emirates
founded: 2024
hq_location: Dubai, DMCC
contact_email: help@petwatchapp.com
contact_phone: +971 56 973 4543
ceo: Monja Madan
updated: 2025-11

description:
Pet Watch is the UAE’s No. 1 premium pet care mobile app, connecting pet parents with 100% certified and professionally vetted pet sitters. We provide trusted pet-sitting services for dogs, cats, and small animals across all Emirates. Our platform ensures safe, reliable, and transparent pet-care experiences through certified sitters, real-time tracking, and secure in-app payments.

about:
Pet Watch was created by passionate pet parents who understand the difficulty of finding reliable pet care in the UAE. Our mission is to make pet care safe, trustworthy, and accessible through rigorous sitter vetting, mandatory training, and innovative technology.

services_for_pet_parents:
- Dog Walking
- Dog Sitting (in-home)
- Dog Boarding
- Cat Sitting
- Daily Boarding (24-hour supervised care)
- Medication Administration
- Real-Time Service Updates (photos, videos, notes)

services_for_pet_sitters:
- Flexible work schedule
- Mandatory certification (free academy)
- Hands-on professional training
- Earn 80% of booking value
- Access to events, workshops, and community support

technology_features:
- GPS real-time tracking
- In-app messaging
- Secure Telr payment system
- Vaccination record storage
- Booking reminders and notifications
- Service checklists
- Smart sitter matching system

safety_and_trust:
- Background checks for all sitters
- Mandatory training and certification
- ID verification
- Manual profile review
- In-person vetting meetings

platform_information:
supported_pets: Dogs, cats (expanding to birds, rabbits, small pets)
mobile_apps:
  ios: Available on App Store
  android: Available on Google Play Store
developer: MAM
service_areas: All Emirates (Dubai, Abu Dhabi, Sharjah, etc.)
payments: Secure in-app payments via Telr (no cash)

important_pages:
- https://petwatch.ae/
- https://petwatch.ae/about
- https://petwatch.ae/pet-services
- https://petwatch.ae/dog-services
- https://petwatch.ae/cat-services
- https://petwatch.ae/help-center
- https://petwatch.ae/blog
- https://petwatch.ae/terms
- https://petwatch.ae/privacy

mission:
Build a safe, trustworthy, and transparent platform that empowers pet owners and pet sitters with reliable services and community support.

core_values:
- Trust and Safety
- Community First
- Excellence
- Transparency

market_context:
The UAE pet care market has grown 25% over the past five years. Pet Watch addresses rising demand by combining technology with certified expertise to deliver reliable, professional pet care.

future_roadmap:
- Support for birds, rabbits, and small pets
- Health tracking features
- New feature launches every 3 months
- UAE market scale-up, followed by regional expansion

social_media:
facebook: https://www.facebook.com/petsittingapp
instagram: https://www.instagram.com/petwatch.app
linkedin: https://www.linkedin.com/company/pet-watch-app

recent_updates_2025:
- DMCC policy-aligned updates (July 2025)
- Enhanced refund and cancellation policies
- Smart sitter search filters
- Emergency contact features
- Instant booking with “Pay Now”
- UI/UX upgrades
- Strengthened data protection

faqs_summary:
- All sitters are trained and certified.
- Background checks and ID verification are mandatory.
- Sitters are trained for emergencies.
- Payments are fully secure via Telr.
- Multi-pet discounts: 25%, 50%, 75%.

usage_guidelines:
- Content may be summarized for informational purposes.
- Do not invent or imply veterinary/medical advice.
- Do not fabricate pricing or policies.
- For bookings or official information, refer users to https://petwatch.ae or the Pet Watch mobile app.