News and Announcements
See all our news and announcements.
Better Pet Care Experience – Updated Policies
We’re excited to announce that Pet Watch has strengthened our legal framework to better serve our pet community! As part of our commitment to transparency and excellence, we’ve updated our policies to align with DMCC regulations, reflecting our new operational headquarters.
Policy Updates Now Live We’ve updated our Terms & Conditions, Cancellation Policy, and Refund Policy to align with DMCC regulations and ensure greater transparency for all users.
Mark your calendars and get ready for an unforgettable experience! We can’t wait to see you there!
Our Refund and Cancellation policies have been significantly enhanced with clearer, more detailed explanations to help you understand exactly how these processes work. We believe that transparent policies create trust and confidence for both Pet Parents and Pet Sitters using our platform. You can view the updated policies anytime in the mobile app in the Profile section under Policies.
These changes reflect our ongoing commitment to reliable and professional pet care. Every update has been made with your peace of mind in mind, ensuring you have all the information you need to make informed decisions about your pet’s care.
What’s New:
- Updated Terms & Conditions aligned with DMCC regulations
- Comprehensive refund process explanations
- Detailed cancellation policy guidelines
- Enhanced clarity on all policy terms
- Easy access through Profile section in the app
Ready to review the updates? Visit our complete legal documentation for all the details: View Updated Policies
Publishing date: 17th July 2025
We’re Thrilled to Announce Our Participation in the First Event Organized by the Dubai K9 Unit
We are beyond honored to be part of this incredible event, which will take place from April 18th to 20th at The Dubai Police Officers Club! Join us for three exciting days filled with thrilling activities, engaging demonstrations, and a celebration of our beloved canine companions.
This is a fantastic opportunity to connect with the incredible pet community of Dubai and the UAE. We invite everyone—pet owners, enthusiasts, and supporters—to come out and join us in making history together! Let’s celebrate the bond between humans and their furry friends in a spectacular talent, training, and teamwork showcase!
Mark your calendars and get ready for an unforgettable experience! We can’t wait to see you there!
Publishing date: 16th April 2025
Join Us at the Pet Festival Abu Dhabi!
We’re excited to announce that the Pet Watch team will attend the Pet Festival in Abu Dhabi on April 5th and 6th! This is an incredible opportunity to connect with our amazing Abu Dhabi community!
Visit us at our booth for fun activities and exciting giveaways and to learn more about how you can kickstart your journey as a professional Pet Sitter or join our app as a Pet Parent. Whether you’re a seasoned pet owner or new to the pet world, there’s something for everyone at the festival!
Mark your calendars and bring your furry friends along for a day filled with joy, learning, and community bonding. Let’s celebrate our love for pets together! See you there!
Published date: 3rd April 2025
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