We’re excited to announce that Pet Watch has strengthened our legal framework to better serve our pet community! As part of our commitment to transparency and excellence, we’ve updated our policies to align with DMCC regulations, reflecting our new operational headquarters.
Policy Updates Now Live We’ve updated our Terms & Conditions, Cancellation Policy, and Refund Policy to align with DMCC regulations and ensure greater transparency for all users.
Our Refund and Cancellation policies have been significantly enhanced with clearer, more detailed explanations to help you understand exactly how these processes work. We believe that transparent policies create trust and confidence for both Pet Parents and Pet Sitters using our platform. You can view the updated policies anytime in the mobile app in the Profile section under Policies.
These changes reflect our ongoing commitment to reliable and professional pet care. Every update has been made with your peace of mind in mind, ensuring you have all the information you need to make informed decisions about your pet’s care.
What’s New:
- Updated Terms & Conditions aligned with DMCC regulations
- Comprehensive refund process explanations
- Detailed cancellation policy guidelines
- Enhanced clarity on all policy terms
- Easy access through Profile section in the app
Ready to review the updates? Visit our complete legal documentation for all the details: View Updated Policies
Publishing date: 17th July 2025